![]() ![]() Likelihood Likert Scale (also known as likely/unlikely Likert Scale) is usually used to determine if your customers will embrace a special behavior like suggesting your services to others or continuing to purchase your products. As shown above, the scale also includes a neutral midpoint along the lines of “neither agree nor disagree”. They can choose answers that range from one extreme such as “extremely likely” or “strongly agree” to another, such as “extremely unlikely” or “strongly disagree”.
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